Delivery Options Overview

At Packer Janitorial, we work hard to ensure your orders reach you quickly, safely, and with complete reliability. Whether you're ordering cleaning supplies, janitorial equipment, packaging essentials, or bulk wholesale items, we offer flexible delivery methods to accommodate your needs.
On this page, you'll find an overview of how our delivery process works.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

Exchange or Return of Goods

At Packer Janitorial, we aim to provide quality products and an easy purchasing experience. If you receive a defective product, you may request an exchange or return within the timeframe allowed in our Return Policy.

To qualify for an exchange or refund, the product must remain in its original condition, including:

  • All components and accessories

  • Original packaging (sealed and unused when applicable)

  • Proof of purchase

  • Any applicable warranty or inspection documents

Requests for exchanges or returns will be processed in accordance with our policies and applicable regulations. Refunds are issued within the legally required timeframes once the returned item has been inspected and approved.

Please note: Certain chemical products and specialized equipment may be non-returnable once shipped.

FAQs

Why haven’t I received my order yet?

Delivery times may vary based on order size, location, and carrier workload. If your shipment seems delayed, feel free to contact us with your order number.

Do you offer wholesale delivery options?

Yes. We provide customized delivery solutions for wholesale clients, including bulk shipments and freight delivery when required.

 

Can I change my delivery address after placing an order?

Address changes may be possible if the order has not yet shipped. Contact us as soon as possible for assistance.

What should I do if my order arrives damaged?

If you receive a damaged or defective item, notify us immediately with photos so our team can assist with a replacement or return.